PRE-ORDER


TERMS & CONDITIONS

If an item is available for pre-order, you will be able to see this in the product description mark as "THIS IS A PRE-ORDER STYLE" Please take time to read below before place an order.

We can only take pre-orders up to 28 days in advance, we will fulfil the order as soon as possible the item is ready, sometimes it may be ready earlier then the expected date. 

To pre-order an item, you will need to add the available product colour and size to your shopping bag as if you were placing a normal website order.

You will then need to follow the check-out process as normal and pay for the item. As soon as the item is available we will send it out.

If your order contains a mix of pre-orders and in stock items, we will ship the pre-orders separately at no extra charge. Your order confirmation email will contain both in stock and pre-order items.

Please bear in mind that if you do place a pre-order it will be treated as a normal order and the money will be taken from your account when the order is dispatched.

If you have any further queries please contact our Customer Services Team info@donnazhong.com